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Evidence Guide: ICTTEN809 - Analyse business specifications to produce technical solutions

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICTTEN809 - Analyse business specifications to produce technical solutions

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to critically analyse business specifications

  1. Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements
  2. Obtain business requirements and business specifications to provide data for the model
  3. Determine business drivers and requirements of key stakeholders and customers, both internal and external
  4. Evaluate business objectives and customer requirements for input into the model
Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Obtain business requirements and business specifications to provide data for the model

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine business drivers and requirements of key stakeholders and customers, both internal and external

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate business objectives and customer requirements for input into the model

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce technical solutions to meet business imperatives

  1. Research tools and templates for analysing business models and provide reports on technical design and specifications
  2. Develop technical solutions for customer in response to drivers and business requirements
  3. Evaluate costs involved in implementing ICT technical solutions for customer
  4. Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)
  5. Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs
  6. Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements
Research tools and templates for analysing business models and provide reports on technical design and specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop technical solutions for customer in response to drivers and business requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate costs involved in implementing ICT technical solutions for customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Evaluate impact of technical requirements on the business

  1. Review and assess business constraints, opportunities and objectives
  2. Determine technical requirements according to input-output, interface, process flow or quality requirements
  3. Critically analyse hardware, software and network requirements to suit the business plan
  4. Build business platform based on IT/ICT technical solutions
  5. Investigate processes in need of being changed by a business solution
  6. Document impact of technical requirements on the business
Review and assess business constraints, opportunities and objectives

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine technical requirements according to input-output, interface, process flow or quality requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Critically analyse hardware, software and network requirements to suit the business plan

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Build business platform based on IT/ICT technical solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate processes in need of being changed by a business solution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document impact of technical requirements on the business

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document and validate agreed solutions

  1. Submit technical requirements and solution overview to management for feedback
  2. Analyse feedback and incorporate change as required
  3. Document changes and distribute final business solution to internal and external stakeholders
Submit technical requirements and solution overview to management for feedback

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse feedback and incorporate change as required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document changes and distribute final business solution to internal and external stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to critically analyse business specifications

1.1 Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements

1.2 Obtain business requirements and business specifications to provide data for the model

1.3 Determine business drivers and requirements of key stakeholders and customers, both internal and external

1.4 Evaluate business objectives and customer requirements for input into the model

2. Produce technical solutions to meet business imperatives

2.1 Research tools and templates for analysing business models and provide reports on technical design and specifications

2.2 Develop technical solutions for customer in response to drivers and business requirements

2.3 Evaluate costs involved in implementing ICT technical solutions for customer

2.4 Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)

2.5 Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs

2.6 Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements

3. Evaluate impact of technical requirements on the business

3.1 Review and assess business constraints, opportunities and objectives

3.2 Determine technical requirements according to input-output, interface, process flow or quality requirements

3.3 Critically analyse hardware, software and network requirements to suit the business plan

3.4 Build business platform based on IT/ICT technical solutions

3.5 Investigate processes in need of being changed by a business solution

3.6 Document impact of technical requirements on the business

4. Document and validate agreed solutions

4.1 Submit technical requirements and solution overview to management for feedback

4.2 Analyse feedback and incorporate change as required

4.3 Document changes and distribute final business solution to internal and external stakeholders

Required Skills and Knowledge

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to critically analyse business specifications

1.1 Research application of a suitable business model for telecommunication service provisioning that meets agreed customer requirements

1.2 Obtain business requirements and business specifications to provide data for the model

1.3 Determine business drivers and requirements of key stakeholders and customers, both internal and external

1.4 Evaluate business objectives and customer requirements for input into the model

2. Produce technical solutions to meet business imperatives

2.1 Research tools and templates for analysing business models and provide reports on technical design and specifications

2.2 Develop technical solutions for customer in response to drivers and business requirements

2.3 Evaluate costs involved in implementing ICT technical solutions for customer

2.4 Produce cost benefit analysis to assess viability and optimum timing for deploying the technical solution for maximum return on investment (ROI)

2.5 Investigate a range of vendor products to determine most suitable to meet technical requirements and customer needs

2.6 Produce a report documenting technical solutions addressing business specifications and recommendations against customer requirements

3. Evaluate impact of technical requirements on the business

3.1 Review and assess business constraints, opportunities and objectives

3.2 Determine technical requirements according to input-output, interface, process flow or quality requirements

3.3 Critically analyse hardware, software and network requirements to suit the business plan

3.4 Build business platform based on IT/ICT technical solutions

3.5 Investigate processes in need of being changed by a business solution

3.6 Document impact of technical requirements on the business

4. Document and validate agreed solutions

4.1 Submit technical requirements and solution overview to management for feedback

4.2 Analyse feedback and incorporate change as required

4.3 Document changes and distribute final business solution to internal and external stakeholders

Evidence of the ability to:

research and critically analyse client specifications against accepted industry practices

produce technical solutions from business specifications

analyse feedback from client and make adjustments to proposal

apply design concepts to business solutions

produce technical reports regarding design of the solution

make recommendations and offer optimum design solutions

produce an evaluation document on impact of technical requirements on the business.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline business models and tools

summarise business processes

explain client business domain, business function and organisation

explain compatibility issues and resolution procedures

explain configuration of internet protocol (IP) networks

establish customer and business liaison protocols

summarise desktop applications and operating systems

provide a detailed explanation of documenting technical specifications

explain linkage between processes

summarise security protocols, standards and data encryption

outline technologies:

access networks

core networks

information and communications technology (ICT) network topologies

mobile cellular networks

network protocols and operating systems

optical networks and principles

radio frequency (RF) networks and principles.